Delivery
and Returns Information
DELIVERY
Orders placed before 12:30pm will
be dispatched that day (or the next working day if ordered
on a weekend) by DHL courier. Orders placed after 12:30pm
will be dispatched on the next working day.
Delivery usually takes 1 or 2 working
days, but please allow 4 workingdays before contacting
us.
Delivery is alway FREE at www.snowhead.co.uk
A tracking number is available by
contacting us at snow@snowhead.co.uk
INTERNATIONAL DELIVERY
Yes, we ship overseas, simply select your country at the checkout.
For delivery within Europe the cost is £18.50
For delivery outside Europe the cost is £29.50
For international orders the delivery address must match the billing address.
RETURNS
Please print out THIS RETURNS FORM (.pdf) - or you can call or email us and we will send one to you.
Any returns received without the correct returns form will incur a restocking fee of £5.
The returns address is on the returns form.
You can return anything within 7 days, so long as it is unused and in it's original packaging. If you want to hire a good helmet for your ski-ing trip, use a hire shop ! (but it makes much more sense to buy a decent Alpina one).
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